GarageSale

Make your business on eBay. On a Mac.

Comfortably create, launch and track your listings. Manage your sales and inventory. Simplify your eBay life and use the most advanced eBay seller tool for Mac.

Upgrading from GarageSale 7
Live ListingsNumber of active eBay listings created with GarageSale
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Version 8.3.6 for macOS 10.12 and up
New in Version 8
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Frequently Asked Questions

  1. General:
  2. Why do I have to fetch a token at the eBay site?GarageSale is a certified eBay client. The only way for certified clients to add listings for your eBay account is via an access token. On the page you are granting GarageSale this eBay token.
  3. Do I have to give you access to my eBay account?No. You don't give us access to your account at all! eBays authorization page is a little bit misleading on that. When you agree to the eBay page, you give GarageSale access to your eBay account in form of an access token. This access token is securely stored in your system Keychain and not shared with anybody, including us.
  4. What information will GarageSale share with you?GarageSale will not share any kind of information about your eBay listings or eBay activities with us.
    See the Privacy Policy for more info.
  5. Does GarageSale make use of "Active content" or "non-secure HTTP content"?GarageSale is compatible with eBay's listing policy updates. It does not make use of active content, it does not insert non-secure HTTP content and the listing designs are mobile-friendly. If not done already, update to the latest GarageSale version.

    Active Content:
    Due to eBay rules, "active content" (e.g. JavaScript, Plug-ins or Flash, iFrame and Form actions) will no longer display in your eBay listings starting in June 2017. Please find all important details on this eBay website: Replacing Active Content.

    GarageSale's listing designs don't make use of "active content". However, if you've added videos to your listings (e.g. from YouTube or Vimeo) they won't work any longer.

    You also might want to check if you've added custom code to your listings containing Flash or Javascript, e.g. cross promotion galleries. Contact the creators if you're unsure.

    Links:
    Links are only allowed if they conform to eBay's link policy. Don't insert links to non-eBay website (YouTube is allowed). Links to your eBay store or your other eBay pages are fine.

    HTTP Content:
    eBay requires all images that are embedded in the listing description to use the secure HTTPS protocol instead of non-secure HTTP protocol, e.g. images that use a "http://" URL.
    GarageSale 7 and 8 embed images via HTTPS if eBay's picture service or GarageSale's free image service is selected in the GarageSale preferences.
  6. How to make my listings ready for eBay's new policies (https, links, active content)? Overview
    Due to new eBay policies links to non-eBay websites, including links to images, are no longer allowed. Links are only allowed if they conform to eBay's link policy, e.g. you can still link to your eBay store, other eBay pages or to a YouTube video.
    Also, eBay requires all resources (e.g. images) that are embedded in the listing description to use the secure HTTPS protocol instead of non-secure HTTP protocol, e.g. images that use a "http://" URL.
    "Active content" is forbidden in eBay listings (JavaScript, Plug-ins or Flash, iFrame and Form actions, embedded YouTube videos).
    It might be needed to revise listings started with earlier versions of GarageSale to make them eBay compliant.

    Making your listings ready for eBay's new policies
    The default "Made with GarageSale" footer, the design templates and image links in GarageSale 7.0.9 and higher have been updated and are compliant to all eBay policies. If not done already, please also see our blog post here: GarageSale 7.0.9 supports eBay's new Link Policy.

    This is what you should do to update your affected listings:

    1. Please update to the latest version of GarageSale.
    2. If you're using a design from the Design Store, please update it as well: Select "Show Design Templates" (Window menu), then click on the download button (arrow icon) in the toolbar.
    3. To make sure there're no additional links or http content in your item description you can use the "Repair Image Links" command from the "Listing" menu. This command is especially useful if you imported listings from "My eBay", which contain image links and http image URLs in the description.
      Please note:
      The "Repair Image Links" command only has effect on http image links you manually inserted into your listing description! Image links added to your description automatically by GarageSale get fixed automatically when invoking the "Revise" command!
    4. Restore the default GarageSale footer:
      GarageSale 7: In the GarageSale preferences > General click on "Edit", then click on "Restore Default" and "OK".
      GarageSale 8: In the GarageSale preferences > General select one of the default footer designs or select "Custom" to edit your own footer.
    5. This is the most important step: Invoke the revise command from the toolbar to upload the updated listings. In the revise panel you can choose "Revise entire listing". If needed, you can revise multiple listings at once. Once revised from within GarageSale all the listings should be compliant to eBay's new policies.

    Bulk-Revising multiple active listing
    You maybe need to only revise a few listings but if you want to revise multiple listing at once it might be helpful to create a smart group that contains all your active listings. Create a new smart group and use these rules:
    • State > is > Running with bids or sales
    • State > is > Running without bids or sales
    Select the listings in that smart group and invoke the Revising Listing command from the toolbar.

    Good to know
    • GarageSale is compatible with eBay's listing policies. It does not make use of active content, it does not insert non-secure HTTP content or prohibited links and the listing designs are mobile-friendly.
    • If you are using your own image server with GarageSale via FTP or webDAV, please make sure that your server is supporting HTTPS requests for your images resources. If your server already supports HTTPS requests, makes sure the the "Download URL" field in GarageSale's configuration for your server starts with "https://" instead of "http://", so you are compliant with the new eBay rules.
    • GarageSale's listing designs don't make use of "active content". However, if you've added video (e.g. from YouTube or Vimeo) to your description you might want to remove it.
    • Make sure you don't have inserted own HTTP image URLs in your item description, footer, info boxes etc. HTTP-URLs start with "http://", like this: http://www.domain.com/images/image.jpg
      If supported by your server you can simply change the URLs to "https://".
    • If you're using your own custom listing design, please make sure it's compliant to the eBay policies.
  7. Usage:
  8. Does GarageSale support fixed-price items?Yes, of course. To list fixed-price items simply select the “Buy it Now” checkbox and deselect the “Starting Bid” checkbox.
  9. Does GarageSale support eBay Stores?Yes, GarageSale fully supports eBay stores. More Info
  10. What eBay sites does GarageSale support?So far GarageSale supports 20 different eBay Sites, like eBay USA, eBay Canada, eBay Motors, eBay Germany and eBay UK. You can choose the eBay Site in the “Advanced” section of the Inspector sidebar in GarageSale.
    See the full list of all available eBay sites at the bottom of this website.
  11. How do I offer free shipping in my listings?Simply enter “0.0” in the shipping cost field. eBay converts this to free shipping.
  12. How can I list to eBay Motors?The eBay Motors site is a different site, like for instance eBay Germany and eBay UK. To list cars or car parts on eBay Motors you have to set the eBay site for your listing to "eBay Motors". You can do this in "Advanced" Inspector tab.
  13. Where in the GarageSale preferences can I select GarageSale's free image service?Please open the GarageSale preferences > eBay > eBay Images and select GarageSale's free image service, EPS or your own image server there.
  14. Some categories are missing in the category browser or seem to be out-dated?The eBay category data probably just needs to be updated manually:
    1. Open the GarageSale preferences > Accounts and click on "Refresh Access Token".
    2. If done, select one of the listings in question and open the category browser. In that browser click on the sprocket icon to update the category data.
  15. In Preview mode it just states "Generating Preview..."?Please open the GarageSale preferences > Accounts and refresh the eBay access token for your default eBay account. A valid token is also required by GarageSale to download the latest category data from eBay.

    If this won't help, please check the answer below.
  16. In Launch Control the "Start" button is greyed-out and no listing fees are shown?If you recently upgraded to GarageSale 8 it might be required to renew the eBay token completely:
    Remove your eBay account from the GarageSale preferences > Accounts, restart your Mac and then re-add your eBay account afterwards.

    If this won't help, it's probably an issue with your eBay token saved in the system Keychain. Please give this a try to fix it:
    1. Quit GarageSale if running.
    2. Open the macOS "Keychain Access" application and enter "GarageSale eBay Account" in the search field. (If you don't find anything try it with "ebay token".)
    3. Right-click on the eBay account token in the Keychain and select "Delete".
    4. If done, restart your Mac, start GarageSale and add/refresh your eBay access tokens in the GarageSale preferences > Accounts.
  17. Keychain Error: There was an error reading your eBay account from your Mac's Keychain.”It might be required to renew the eBay token completely:
    Remove your eBay account from the GarageSale preferences > Accounts, restart your Mac and then re-add your eBay account.

    If this won't help, please give this a try:
    1. Quit GarageSale if running.
    2. Open the macOS "Keychain Access" application and enter "GarageSale eBay Account" in the search field. (If you don't find anything try it with "ebay token".)
    3. Right-click on the eBay account token in the Keychain and select "Delete".
    4. If done, restart your Mac, start GarageSale and add/refresh your eBay access tokens in the GarageSale preferences > Accounts.
  18. I incorrectly get a “Maximum Listing Count Reached” message when trying to start a listingIt might be required to renew the eBay token completely:
    Remove your eBay account from the GarageSale preferences > Accounts, restart your Mac and then re-add your eBay account.
  19. Upgrading:
  20. How do I upgrade to GS 8?Simply use the built-in update mechanism from the "GarageSale" menu in GarageSale or just download version 8 from the Downloads page.
    See the Upgrading from GarageSale 7 section for more details.
  21. How do I get an upgrade license for GS 8?If you already own a license for an older GarageSale version, please open GarageSale 8 and choose “Buy License...” from the “GarageSale” menu. The upgrade option should be available there. If not, click on the "Enter previous license" link.
    If you subscribe to GarageSale Pro straight ahead you don't need to purchase an upgrade license.
  22. What happens with my existing GarageSale database if I upgrade to GarageSale 8?Installing and using GarageSale 8 will not effect your ability to use the previous GarageSale version. Your current database will be migrated to the GarageSale 8's new database format but the original database file will not be altered in this process.
  23. Am I eligible for a free GarageSale 8 upgrade license?You purchased a license for the previous version shortly before the release of GarageSale 8? Don't worry, if you purchased a license for a previous version on or after April 1st, 2018, GarageSale will offer you a free license once you start the purchase flow within the application (choose “Buy License...” from the “GarageSale” menu).
  24. GarageSale Pro:
  25. What's "GarageSale Pro"?GarageSale Pro is a subscription service, ideal for sellers with a high sales volume and everyone who wants to be able to sync their GarageSale data between different Macs.
    • Start unlimited listings each month (the 50 listings/month limit gets removed)
    • Enable GarageSale's Synching feature. The synching feature allows you to keep your items synched accross your Macs. Please see the Synching chapter in the manual for all details.
    • Get all upgrades for free
    • Use GarageSale's image service even for your GTC listings (the previously paid "GTC image option" is included in GarageSale Pro)
    • Instead of 20 images per listing GarageSale's image service supports up to 50 images per listing
    • The Auto-Cancel option for GTC listings can be used
  26. How can I get "GarageSale Pro"?The easiest way is to open the "GarageSale Pro" tab in the GarageSale preferences. There you need to create a GarageSale Pro account first. Once you're signed-in with your Pro account, you can subscribe to GarageSale Pro or redeem your coupon code, if you have one.
  27. How do I enable the synching feature?Once you've subscribed to GarageSale Pro and created an account you can enable the synching feature in the GarageSale preferences > GarageSale Pro. Please see the Synching chapter in the manual for all details.
  28. How do I activate my GarageSale Pro subscription on my other Mac?To activate your Pro subscription on your other Macs, simply sign-in with your Pro account there. This can be done e.g. in the GarageSale preferences > Pro. The system will recognize your active subscription automatically after signing-in.
  29. I already own a license for GarageSale 8. How can I redeem my GarageSale Pro coupon code?With the GarageSale 8 license mail you also have received a coupon code. Once you have entered that coupon you can use GarageSale Pro for two months for free. After the two months you can decide if you want to stay with GarageSale Pro.
    • Open the GarageSale preferences > Pro
    • Click on "Create Pro Account" if you haven't created one yet.
    • Make sure to be signed-in with your Pro account email and password.
    • If you have a valid coupon code click on "Redeem Coupon". If you don't have a coupon you can subscribe immediately, of course.
    Requirements for entering the coupon code:
    • Make sure that your GarageSale 8 license has already been entered. You can check it in the "About GarageSale" panel in the "GarageSale" menu.
    • You must be signed-in with your Pro account in the GarageSale preferences > Pro.
    • You can only redeem your coupon code if you haven't subscribed yet. You can't redeem your coupon code AFTER subscribing.
  30. How do I cancel my GarageSale Pro subscription?You can cancel your GarageSale Pro subscription in the GarageSale preferences > GarageSale Pro. If you're signed-in with your Pro account there's a "Cancel Subscription" button on the left.
  31. Advanced:
  32. How do I transfer my GarageSale database to another Mac?GarageSale keeps your database in your User Library* under
    Macintosh HD/Users/yourUserName/Library/Containers
    Under macOS 11 Big Sur the database directory is called GarageSale
    Under macOS 10.15 Catalina and earlier it is called com.iwascoding.garagesale8
    To make your database available on a new Mac, this folder must be copied to the corresponding location on the new Mac. Make sure GarageSale is not running on your old or your new Mac while transfering this folder to its new location.

    *Please note: The User Library is hidden by default. To access it click the Finder's "Go" menu and press the option (alt) and shift key to make the User Library show up in the menu. Selecting it will open it in the Finder.
  33. How do I delete my GarageSale database?GarageSale keeps your database in your User Library* under
    Macintosh HD/Users/yourUserName/Library/Containers
    Under macOS 11 Big Sur the database directory is called GarageSale
    Under macOS 10.15 Catalina and earlier it is called com.iwascoding.garagesale8
    If you delete the this folder all your GarageSale data is gone.
    Be aware: All your GarageSale data will be deleted! If you want to save your listings, export them from within GarageSale first!

    *Please note: The User Library is hidden by default. To access it click the Finder's "Go" menu and press the option (alt) and shift key to make the User Library show up in the menu. Selecting it will open it in the Finder.
  34. How do I re-import my previous GarageSale 7 library? 1. Export any listings and inventory items you created in GarageSale 8 and want to keep.
    2. Quit GarageSale 8.
    3. Rename the folder com.iwascoding.garagesale8 (under macOS 11 Big Sur the database directory is called GarageSale) in your User Library* under
    Macintosh HD/Users/yourUserName/Library/Containers to something like com.iwascoding.garagesale8-old
    4. Restart GarageSale 8. In the welcome screen click on the "Import Database" button. This will import your current GS7 database.
    5. If done, import any items you exported in step #1.

    *Please note: The User Library is hidden by default. To access it click the Finder's "Go" menu and press the option (alt) and shift key to make the User Library show up in the menu. Selecting it will open it in the Finder.
  35. Where can I download older versions?Click on the grey "Download Older Versions" field in the Downloads section. If in doubt, please contact our support.
  36. Are there any Tips and Tricks?
    • You can copy specific settings from one listing and simply paste them into other listings (right-click on a listing in the outline view).
    • Listing images can be copied and pasted between listings.
    • You can set the quantity of "Good 'til cancelled" listings to zero to mark the item "out of stock" (you need to enable the "Out of Stock" feature in your selling preferences on eBay's website).
    • GarageSale remembers what domestic shipping service you last added to a new listing, and fills it in next time you add a shipping service to a new listing.
    • In the Listing section, you can use the Command-1, -2, -3 keyboard shortcuts to switch between Editor, Preview, and Live view.
    • Holding down the option key while choosing "Sort by title" from the listing section's outline view context menu sorts listings in reverse order.
    • You can automatically generate SKU for your variations by hitting the "Generate SKUs" in the variation options.
    • You can easily create a listing from an inventory item through the "More" button in the Inventory section. Item quantity, item cost, price, title and description are copied into the listing.
    • When a smart group item is selected you can use the "Reveal Original" command to the outline view context menu to easily jump to the original item of an item shown in the smart group, for instance to delete it or move it to a different folder.
    • There's an icon legend available in GarageSale's "Help" menu.
    • When holding down the shift key when invoking the "Duplicate" command, images won't be copied over.
    • Double-click on an image to open the Image Editor.
    • When holding down the control key when invoking the "Duplicate" command, you can create an arbitrary number of duplicated listings.
    • You can export multiple listings as separate files by holding down the alt (option) key while selecting the "Export Listings" menu item.
    • Shipping service menu: To get rid of unneeded shipping services and to make the menu smaller, just select "Show/Hide" from the bottom of the menu. This opens a panel where you can disable services you don't use at all.
    • Smart group editor: If you hold down the option/alt key while opening the smart group editor, all values in the property popups are sorted alphabetically.
    • You can see the current category tree version if you open the sprocket menu in the Category popover while holding down the option key.

eBay Errors Explained

  1. Error 120 “You need to create a seller's account.”Check your account settings on eBay's website. You need to be registered as a seller. If you're using a recently created ebay account, make sure you list your first item through ebay's website directly. This a restriction by eBay.
  2. Error 240 “The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.”You're using any word or code that eBay does not allow or there might an issue with your seller account.
    Please find more info on the error 240 help page.
  3. Error 932 “Authorization token is hard expired”eBay Access Tokens expire automatically after a period of time. To refresh your token, select your account in the GarageSale preferences > Accounts and click on “Refresh Access Token”.
  4. Error 10007 “Internal error to the application”This is eBay's catch-all error message when they're having issues on their end. (It's not an error with the GarageSale application.) Usually this is just a temporary issue and it goes away after a while. Sometimes it helps to reboot your system and internet router. Hopefully you will then get another, working eBay server for your requests.

    If you're using GarageSale 6 or older you should consider upgrading to GarageSale 7. Older GarageSale versions are not compatible with the changes of the eBay system and their image upload mechanism.
  5. Error 21919301 “UPC / EAN is missing a value. Enter a value and try again.”You have to enter a barcode (UPC, EAN or ISBN) into the "Barcode" field in GarageSale's "Options" Inspector. If you don't have a barcode, simply leave this field empty.
  6. “Please select a payment/shipping/return profile.”You probably selected a profile only for one or two but not for all of these three settings: Payment, Shipping and Returns. Due to eBay rules you have to use your business policy profiles for all settings (payment, shipping, returns) or don't use them at all. In GarageSale you can select your business profiles in the “Options” Inspector sidebar by opening the settings for: Payments, Shippping, Returns

    Did you know?: “Profiles” for payment/shipping/returns are pre-defined rules which are mostly automatically created for each user by eBay. Hence the cryptic name. When used, these profiles override the settings for payment/shipping/returns you specified in GarageSale. You can view and edit these profiles on the “My eBay” page. GarageSale does not create or alter any of these profiles. For more details about eBay's business policies, please see the eBay help here: http://pages.ebay.com/help/sell/business-policies.html
  7. “PayPal address is missing.”It might be required to renew the eBay token completely:
    Remove your eBay account from the GarageSale preferences > Accounts, restart your Mac and then re-add your eBay account and PayPal email afterwards.

    If this won't help, it's probably an issue with your eBay token saved in the system Keychain. Please give this a try to fix it:
    1. Quit GarageSale if running.
    2. Open the macOS "Keychain Access" application and enter "GarageSale eBay Account" in the search field. (If you don't find anything try it with "ebay token".)
    3. Right-click on the eBay account token in the Keychain and select "Delete".
    4. If done, restart your Mac, start GarageSale and add/refresh your eBay access tokens in the GarageSale preferences > Accounts.

Video Tutorials

Lost your License?

If you have misplaced your license for one of our products, you can request it here.

Just enter the email address you used for the original order. Your license(s) will be emailed to that address immediately. If you no longer have access to that email address, please contact us.
System Requirements:
10.12 and up
Pricing:
US$ 14.99 (Monthly Subscription)
US$ 39.99 (Single User License)
US$ 65.99 (Family License)
eBay Account Requirements:
Due to eBay policies your account must be older than 90 days and have at least 10 feedback points as a seller.
Supported Marketplaces:
eBay (20 countries)
  • eBay USA
  • eBay Motors (USA)
  • eBay Germany
  • eBay UK
  • eBay Australia
  • eBay Italy
  • eBay France
  • eBay Austria
  • eBay Canada
  • eBay Switzerland
  • eBay Ireland
  • eBay Spain
  • eBay Netherlands
  • eBay Belgium (FR)
  • eBay Belgium (NL)
  • eBay Singapore
  • eBay Philippines
  • eBay India
  • eBay Hong Kong
  • eBay Poland
This is the number of all currently running eBay listings, created with GarageSale. This makes it the most popular eBay tool for Mac!See listings created with GarageSale